Job Summary
A company is looking for a Researcher to drive customer-centric research projects and enhance user experience.
Key Responsibilities:
- Conduct in-depth user research activities to gather insights into user behaviors and needs
- Develop and maintain user personas and journey maps for product development
- Plan and facilitate usability testing sessions and communicate findings to the team
Required Qualifications:
- 5+ years of mixed methods research experience
- Proficient in various research methods, including interviews, surveys, and usability testing
- Ability to prioritize research objectives that drive user and business value
- Strong autonomous ownership of research opportunities and project execution
- Empathetic team player with a collaborative and resilient approach
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