Job Summary
A company is looking for a Veterinary Support Specialist (Remote).
Key Responsibilities
- Respond to incoming customer requests via phone, email, and chat
- Troubleshoot and resolve customer issues using various resources and tools
- Maintain technical expertise and track escalated issues to ensure resolution
Required Qualifications, Training, and Education
- High School Diploma or equivalent
- Excellent computer skills
- Strong customer service orientation
- Ability to multi-task and prioritize effectively
- Commitment to being a team player
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