Job Summary
A company is looking for a Certified Medical Assistant for Member Outreach, remote in Virginia.
Key Responsibilities
- Make daily outbound calls (40 calls/day); manage scheduling for member appointments
- Utilize EPIC, JIVA, and QNXT for updating member charts and scheduling telehealth as needed
- Coordinate refills for prescriptions and document necessary care in member charts
Required Qualifications and Education
- High School Diploma or equivalent is required
- BLS certification is required within 90 days of hire
- CCMA, CMA, RMA, or EMT-B certification is required
- 1 year of clinical or administrative experience is required
- Customer service or front desk experience is acceptable
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