Wholesale Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist - Wholesale.

Key Responsibilities

• Communicate with internal and external customers, providing timely responses and building relationships
• Complete all facets of order management, including placing and revising orders, processing returns, and providing updates
• Monitor customer orders and provide necessary updates to Sales and retailers

Required Qualifications

• Associate degree or equivalent combination of experience preferred
• 1+ years of customer service experience required, 2+ preferred
• Knowledge of athletic footwear, apparel, and sports bras preferred
• Computer proficiency in Word, Excel, Outlook, and Zendesk or similar CRM
• Proven ability to work effectively both independently and as part of a team