Let’s get started
Company Logo

Remote Jobs

Retention Specialist

9/23/2025

No location specified

Job Summary

A company is looking for a Retention Specialist responsible for retaining customers and revenue through effective communication and problem resolution.

Key Responsibilities
  • Respond to cancellation requests via phone and email
  • Collaborate with other teams to resolve customer issues
  • Document customer status and manage billing accurately
Required Qualifications
  • 2+ years of experience in customer service or related fields
  • Knowledge of car dealership operations
  • Experience with CRM ticketing systems
  • Familiarity with general computer troubleshooting
  • Sales experience is a plus but not required

Comments

No comments yet. Be the first to comment!