Technical Support Engineer

Job Summary

A company is looking for a Technical Support Engineer.

Key Responsibilities

• Debug OpenTelemetry instrumentation issues and troubleshoot ClickHouse queries
• Build support infrastructure, including knowledge base and processes
• Engage with the open-source community through GitHub, Slack, and technical forums

Required Qualifications

• 1+ years of experience in technical support or DevOps role
• Hands-on experience with observability tools like Grafana and Prometheus
• DevOps background, including containerization and cloud platforms
• Programming ability in at least one language (Go, Python, JavaScript preferred)
• Customer-focused mindset with a passion for helping technical users