Salesforce Administrator

Job Summary

A company is looking for a Client Operations Systems Manager.

Key Responsibilities

• Serve as a trusted advisor to Client Operations leadership, identifying inefficiencies and recommending improvements
• Partner with stakeholders to translate business challenges into scalable Salesforce solutions
• Lead Salesforce-driven projects, including consultation, requirements gathering, implementation, and training

Required Qualifications

• Bachelor's degree in Business, Information Systems, or related field
• 3-5 years of experience in Salesforce solution design or business systems analysis within a SaaS environment
• Certified Salesforce Administrator with hands-on experience in Service Cloud and custom objects
• Proven track record of optimizing Salesforce processes for non-customer-facing teams
• Strong analytical skills with experience in building reports and dashboards