Seasonal Healthcare Customer Service Representative Remote in North Carolina

About the position

Responsibilities
• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements
• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• High school diploma or equivalent
• Computer experience
• High speed internet (> 15 mbps)
• Smart phone or another device that runs IOS or Android for daily log-in

Nice-to-haves
• USB wired headset (recommended, but not mandatory if you have another compatible headset)

Benefits
• Base wage range of $16 to $17 per hour plus performance bonus opportunities
• PTO
• Tuition reimbursement
• Health and wellness incentives