Senior Application Support Analyst

Job Summary

A company is looking for a Sr. Application Support Analyst to provide expert-level support for mission-critical pharmacy applications across multiple sites.

Key Responsibilities

• Manage and monitor application servers and perform Tier 3 support for production issues
• Understand and manage application integrations, acting as a liaison between vendors and internal teams
• Operate within ITSM frameworks and ensure compliance with security standards

Required Qualifications

• 8+ years of experience supporting enterprise-scale applications, preferably Java-based with SQL Server backend
• Strong SQL query skills for troubleshooting and validation
• Expertise in application integrations and vendor coordination
• Familiarity with security best practices and ITSM frameworks
• Experience in a senior role with a focus on application operations