Senior Business Case Manager

Job Summary

A company is looking for a Sr New Business Case Manager I.

Key Responsibilities

• Review, evaluate, and process case work, including complex issues, while focusing on customer experience
• Provide recommendations and solutions for client requests, escalating as necessary
• Maintain positive interactions and collaborate with peers and leaders to support department needs

Required Qualifications

• Experience in case management or a related field
• Ability to work independently and proactively identify workflow needs
• Strong analytical skills to evaluate and analyze client requests
• Familiarity with performance management processes and self-development initiatives
• Experience in collaborating with various departments and stakeholders