Senior Client Operations Specialist

Job Summary

A company is looking for a Senior Client Operations Specialist to provide service to large and strategic clients in a remote setting.

Key Responsibilities

• Deliver high-level client service and support for implementation, renewals, and contracts
• Analyze customer requirements and provide recommendations for group structure and membership
• Manage client contract activities and ensure compliance with legal and regulatory requirements

Required Qualifications, Training, and Education

• Two to four years of Customer Service or Account Service experience
• Preferred one year of experience as a Client Operations Specialist or related role
• Proficiency in MS Office applications
• Strong organization and time management skills
• Ability to work well in ambiguous and changing environments