Senior Customer Success Manager

Job Summary

A company is looking for a Senior Customer Success Manager to drive customer loyalty and satisfaction in the home service sector.

Key Responsibilities

• Build and maintain strong relationships with clients as a trusted business partner
• Drive digital marketing strategies and campaigns that achieve measurable results
• Ensure timely and successful delivery of solutions according to client outcomes

Required Qualifications

• Bachelor's Degree in Business, Marketing, Management, or related field
• Three to five years of experience in a customer service role
• Experience supporting clients in SEM, SEO, email marketing, website creation, or social network products
• Proven knowledge of and experience in the home services industry
• 3-5 years of experience in Digital Marketing, Customer Success, or Account Management preferred