Senior Director of Renewals Operations

Job Summary

A company is looking for a Senior Director of Renewals Operations.

Key Responsibilities

• Partner with the VP of Renewals to drive business performance and operational management
• Oversee a data analytics team to build dashboards and deliver insights for decision-making
• Manage a process improvement and automation team focused on enhancing the renewals organization

Required Qualifications

• Extensive leadership experience in process, analytics, and operations, preferably within renewals
• Strong knowledge of two-tier channel models and renewals processes
• Proven ability to manage managers and lead large, multi-disciplinary teams
• Advanced data analytics and reporting skills, with experience creating executive-level presentations
• Track record of driving process automation and operational excellence