Senior IT Operations Manager

Job Summary

A company is looking for a Senior Manager, IT Operations to lead their IT Operations team.

Key Responsibilities

• Lead and manage the IT operations team to ensure efficient delivery of IT services
• Oversee day-to-day IT operations, ensuring availability, performance, and reliability of IT systems
• Collaborate with senior leadership to define IT operations strategy and contribute to business objectives

Required Qualifications

• 7+ years of experience in IT operations or infrastructure management
• 3+ years of people management experience in IT
• Experience with ITIL principles and service management tools
• Familiarity with automation platforms and infrastructure-as-code
• Experience supporting compliance efforts (e.g., SOC 2, ISO 27001)