Job Summary
A company is looking for a Senior Recovery Resolution Analyst.
Key Responsibilities
- Drive operations excellence through process improvement, root cause analysis, and compliance validation
- Manage vendor accountability including contracting, management, and invoice approvals
- Oversee vendor operations, ensuring SLA adherence and conducting formal root cause analysis
Required Qualifications
- 5+ years of direct Coordination of Benefits experience
- 5+ years in formal analysis, including structured problem solving
- 5+ years of experience in root cause analysis and cost benefit analysis
- Knowledge of NAIC and Medicare guidelines
- Proven ability to lead E2E implementations using the DMAIC process
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