ServiceNow ITSM Consultant

Job Summary

A company is looking for a Technical Solutions Consultant specializing in ServiceNow ITSM and CSM.

Key Responsibilities

• Collaborate with sales teams to propose tailored solutions using ServiceNow platforms
• Conduct product demonstrations and technical presentations to showcase ServiceNow value
• Engage with client stakeholders to align ServiceNow capabilities with business goals

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field, or equivalent experience
• Minimum of 5 years in pre-sales or technical consulting roles focused on ServiceNow products
• Expertise in ServiceNow platform capabilities, including workflows and integrations
• Solid understanding of ITIL frameworks and ITSM best practices
• ServiceNow Certified System Administrator (CSA) certification required