Social Media Community Manager

Job Summary

A company is looking for a Social Media Community Manager - English.

Key Responsibilities

• Respond to consumer queries and complaints while engaging with the online audience
• Ensure brands connect with their communities and build positive associations
• Utilize knowledge of best practices across social platforms for authentic customer interactions

Required Qualifications, Training, and Education

• Strong written skills in US English for crafting engaging social media responses
• Experience in engagement, social customer care, or community management
• Familiarity with various social media platforms and current trends
• Confidence with digital technology and various tech tools
• Self-motivated with the ability to work remotely