Solution Consultant - ServiceOps

Job Summary

A company is looking for a Solution Consultant - ServiceOps.

Key Responsibilities

• Partner with the sales team as a technical expert for ITOM sales and drive expansion motions
• Lead targeted pipeline generation campaigns and customer workshops to align solutions with customer needs
• Provide feedback on product enhancements and stay current on competitive analysis in the market

Required Qualifications

• Experience in integrating AI into work processes or decision-making
• 2+ years of pre-sales solution consulting or sales engineering experience in customer service or CRM software
• Proficiency with the ServiceNow platform or technical expertise in cloud software solutions
• Ability to actively listen to customer requirements and provide tailored solutions
• Demonstrated proactive approach and ability to prioritize tasks efficiently