Job Summary
A company is looking for a Senior Solutions Architect PST (Remote, USA).
Key Responsibilities
- Provide specialized business and technical consultation to customers, guiding them in achieving their objectives with Grafana
- Manage the lifecycle of customer onboarding and adoption of Grafana offerings, ensuring world-class experiences
- Monitor ongoing customer support, identify recurring issues, and collaborate with product teams for improvements
Required Qualifications
- 3+ years of experience in deployment teams using project management techniques
- Direct experience with observability (o11y) and best practices for deploying an o11y stack
- Proven track record of successful delivery of customer projects, especially in enterprise o11y implementations
- Experience with Kubernetes, cloud platforms (AWS, GCP, Azure), and systems architecture design
- Software engineering experience or ability to read code (GoLang/JS/TypeScript)
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