Solutions Support Engineer

Job Summary

A company is looking for a Solutions Support Engineer, US-West.

Key Responsibilities

• Provide technical customer support experience within the product
• Troubleshoot and resolve customer technical issues while collaborating with teams
• Design and implement solutions to scale support offerings through automation

Required Qualifications

• 5+ years of hands-on technical experience in customer support or related role
• 2+ years experience with Cloud technologies (Azure, AWS, GCP)
• Experience in reading or debugging code in languages such as Java, Python, or JavaScript
• Proficiency with command-line tools and Linux operating systems
• Experience with Kubernetes and cloud identity and security systems