Student Experience Specialist

Job Summary

A company is looking for a Student Experience Specialist to enhance student success through direct support and interventions.

Key Responsibilities

• Foster student progress by developing resources and interventions to improve the student experience
• Conduct outreach strategies to support student retention and graduation
• Manage incoming support requests and resolve complex student issues to ensure satisfaction and progress

Required Qualifications

• Bachelor's degree in education, business, communication, or a related field
• 2+ years of teaching experience
• Experience in a student-facing or customer-facing role
• Proficient in Salesforce and Microsoft Office Suite, particularly Outlook and Excel
• Ability to work independently with minimal supervision