Technical Account Manager

Job Summary

A company is looking for a Technical Account Manager.

Key Responsibilities

• Own the technical relationship with a portfolio of enterprise customers from onboarding through expansion
• Guide customers in architecting and optimizing their stream processing infrastructure
• Provide in-depth technical troubleshooting and performance tuning across data pipelines and clusters

Required Qualifications

• Familiarity with cloud platforms such as AWS, GCP, or Azure and hands-on Kubernetes experience
• Ability to read and reason about Java code and knowledge of Java 11+ features
• Working knowledge of SQL, including querying and reading streaming data
• Familiarity with streaming technologies such as Apache Flink or Apache Kafka
• 3+ years in a customer-facing technical role such as TAM, Solutions Engineer, or Support Engineer