Job Summary
A company is looking for a Technical Analyst 4-Support.
Key Responsibilities
- Deliver solutions and advocate for customer needs while providing strategic technical support
- Create and utilize automated technology to diagnose and resolve customer issues
- Serve as an expert in addressing complex customer issues as part of the technical problem-solving team
Required Qualifications
- Bachelor's degree in Computer Science, Engineering, or a related technical field
- 6 years of progressive experience in a Technical Analyst-related occupation
- Experience with Windows and UNIX operating systems
- Proficiency in Microsoft SQL and Oracle databases
- Familiarity with Oracle Hyperion Planning/Essbase and performance tuning
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