Technical Product Specialist

Job Summary

A company is looking for a Technical Product Specialist (Mechanical / Electrical).

Key Responsibilities

• Provide remote guidance to field service teams for diagnosing and troubleshooting technical issues
• Analyze warranty claims to identify root causes and collaborate with internal teams for product improvements
• Educate field service teams on product features, troubleshooting techniques, and best practices

Required Qualifications

• Bachelor's degree in Engineering, Technical Support, or a related field, or equivalent experience
• Familiarity with technical documentation, including user manuals and troubleshooting guides
• Experience in manufacturing, engineering, or customer service is a plus