Job Summary
A company is looking for a Technical Product Specialist to provide advanced technical support to end users.
Key Responsibilities
- Provide product support to project teams and stakeholders
- Identify, diagnose, and categorize issues while providing solutions
- Monitor issues from start to resolution and collaborate with teams or vendors for unresolved problems
Required Qualifications
- Bachelor's Degree
- Minimum of five years' experience as a support professional, systems analyst, or business analyst
- Experience mentoring teams through problem resolution
- Ability to manage resources through multiple projects simultaneously
- Familiarity with accounting/audit knowledge and product management tools
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