Technical Program Manager

Job Summary

A company is looking for a Staff Technical Program Manager (Reliability and Quality) to lead quality and reliability efforts across critical systems and services.

Key Responsibilities

• Own and drive the Quality & Reliability Program, including proactive and reactive practices
• Lead cross-functional programs to enhance reliability and quality across various teams
• Establish and track Service Level Objectives (SLOs) and improve incident management processes

Required Qualifications

• 8+ years of program management experience, with at least 3 years in technical, reliability, or quality-focused domains
• Strong understanding of system architecture and reliability engineering principles
• Experience with SDLC models, CI/CD pipelines, and incident management tooling
• Proven ability to lead large-scale, cross-functional programs
• Bachelor's degree in Computer Science, Engineering, or related technical field, or equivalent practical experience