Job Summary
A company is looking for a Financial Counselor.
Key Responsibilities
- Manage daily appointments, open balances, and print statements for front desk collection
- Meet with patients to discuss account balances and explain benefits
- Set up payment plans, submit adjustment requests, and assist with pre-service collections
Required Qualifications
- Experience in a revenue cycle or healthcare business office environment, focusing on self-pay or insurance collections
- Strong customer service orientation
- Ability to read and understand payer remittance advices
- Proficient in MS-Excel for data analysis
- Strong mathematical skills for accurate patient balance calculations
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