Texas Licensed Customer Success Manager

Job Summary

A company is looking for a Customer Success Manager - Online Brand Protection.

Key Responsibilities

• Own and manage customer relationships, ensuring strategy execution and accountability
• Monitor and report on customer program progress, including KPIs and performance feedback
• Collaborate with various departments to ensure effective brand protection and conduct quarterly business reviews

Required Qualifications

• Previous experience in Brand Protection or a related role preferred
• Strong knowledge of the Brand Protection industry, including online infringement and counterfeiting
• Ability to build and maintain strong relationships with clients and internal teams
• Excellent organizational and time management skills
• Motivated, results-driven individual with strong risk assessment skills