Training and Onboarding Specialist

Job Summary

A company is looking for a Training & Onboarding Specialist to assist customers during their onboarding process and ensure successful integration of the platform.

Key Responsibilities

• Facilitate platform implementation and manage a portfolio of customer accounts
• Conduct training sessions for new users, covering key features and best practices
• Generate enthusiasm among users by showcasing the platform's capabilities and success stories

Required Qualifications

• 2+ years of experience in training customers on software adoption or platform implementation
• 1 year of experience in a software-related or tech product environment
• Proficient in managing multiple projects simultaneously
• Experience in tracking training progress and implementing improvement strategies
• Ability to explain complex technical concepts to non-technical audiences