Training and Support Specialist

Job Summary

A company is looking for a Training and Support Specialist (Remote, Night shift).

Key Responsibilities:

• Conduct new hire orientation and training programs, guiding employees through onboarding and skill enhancement
• Design and improve training programs, including advanced training for career advancement and leadership roles
• Provide real-time feedback and coaching to employees, and monitor training effectiveness to recommend program enhancements

Required Qualifications:

• At least 2 years of training experience in lead generation, sales, technical support, or customer support
• Experience with CRM tools and MS Office
• Strong organizational, leadership, and time-management skills
• Reliable internet connection and a dedicated workspace suitable for virtual training
• Willingness to work on a graveyard shift