Client Success Manager

Job Summary

A company is looking for a Client Success Manager (Remote).

Key Responsibilities

• Drive revenue through best-practice enrollment communications campaigns
• Ensure long-term client management with high retention and satisfaction
• Advocate for clients to fulfill sales references and expand product offerings

Required Qualifications

• At least 2 years of experience as a Client Success Manager in digital health
• Able to build trusted relationships with clients and internal stakeholders
• Subject matter expert on product functionalities and best practices
• Experience navigating complex client relationships and needs
• Proficient in data storytelling and analysis to influence decisions