UX Market Research Strategist

Job Summary

A company is looking for a UX Market Research Strategist to join their Enterprise UX team for a 6-month contract.

Key Responsibilities

• Support the development of market research programs and the Journey Survey Program
• Analyze retention drivers and identify root cause problems along key customer journeys
• Collaborate with research partners and stakeholders to address business questions using diverse data insights

Required Qualifications

• Bachelor's degree with a minimum of 5 years of related experience or Master's degree with 2-3 years of related experience
• Knowledge of data sources, tools, and statistical principles
• Experience with statistical programs such as SAS, SPSS, R, Displayr, or MarketSight
• Demonstrated ability to interpret results and make actionable recommendations
• Experience in P&C Insurance and/or with market research suppliers is a plus