Vendor Servicing Product Manager

Job Summary

A company is looking for a Vendor Servicing Product Manager responsible for managing complex client servicing requests and leading product initiatives.

Key Responsibilities

• Translate business goals into digital product concepts and user stories
• Lead cross-functional teams to ensure timely delivery of product management projects
• Manage vendor relationships and drive continuous improvement in client experience

Required Qualifications

• Minimum 5 years of experience in Product Management, risk management, or Operations
• 5+ years in digital business with knowledge of digital landscape and technologies
• Working knowledge of software platforms like Ovation CXM and Salesforce
• Proven track record of identifying product/process gaps and prioritizing product development
• Strong analytical skills with the ability to conduct detailed analysis and drive business goals