Vice President of Service Delivery

Job Summary

A company is looking for a Vice President of Service Delivery.

Key Responsibilities

• Manage client engagement and build strong relationships to ensure alignment with business objectives
• Oversee delivery engagements, ensuring they meet scope, timeline, budget, and quality standards
• Mentor delivery teams and promote best practices while managing financial performance of the client portfolio

Required Qualifications

• 10+ years of progressive leadership experience in delivery, consulting, or software development
• Demonstrated success in leading large-scale delivery teams with accountability for client success
• Strong financial acumen, including experience managing P&L and forecasting
• Proven ability to build relationships with leadership-level clients and drive account growth
• Deep understanding of modern delivery methodologies such as Agile, Scrum, and Kanban