Academic Counselor

Job Summary

A company is looking for a Student Support Specialist.

Key Responsibilities

• Engage with students to facilitate their academic progression through meaningful interactions
• Manage inbound and outbound student calls while addressing work items systematically
• Create action plans to resolve student concerns and support their long-term success

Required Qualifications and Education

• Must reside in one of the approved states: AZ, CO, ID, MT, NM, NV, OR, WA, WY, UT, TX
• Bachelor's degree completed prior to applying is required
• Proficient in computer applications and capable of navigating complex software
• General knowledge of the higher education industry and related fields of study
• Self-motivated with the ability to work effectively in a virtual environment