Account Manager, Customer Experience

Job Summary

A company is looking for an Account Manager, Marketing Services.

Key Responsibilities

• Lead client interactions and ensure overall client satisfaction while driving marketing goals
• Manage project timelines and facilitate client campaign initiatives across various agency channels
• Identify new business opportunities and develop insights to improve client performance metrics

Required Qualifications

• 2-4 years of experience in managing direct and digital marketing programs, preferably in the insurance sector
• 2+ years of experience in an agency environment with a focus on client relationship management
• Experience overseeing multi-channel marketing campaigns as the main client contact
• Strong proficiency in Microsoft Office Suite, especially PowerPoint and Excel
• Demonstrated ability to build and maintain profitable client relationships