Client Relationship Manager

Job Summary

A company is looking for a Client Relationship Manager to manage and enhance client relationships while ensuring customer satisfaction and loyalty.

Key Responsibilities

• Support accounts in collaboration with the Client Development team
• Upsell and cross-sell services within the current customer portfolio
• Provide after-sales support, including reporting and analysis to enhance the customer experience

Required Qualifications

• Aptitude and experience in direct and digital marketing channels
• Experience with digital marketplace management functions
• Outstanding knowledge of MS Office programs and MS Dynamics CRM software
• Project management experience with the ability to visualize project life cycles
• Ability to work independently and collaboratively in a matrixed environment