Advanced Care Specialist

Job Summary

A company is looking for an Advanced Care Specialist to guide patients through their services with a patient-centered approach.

Key Responsibilities

• Manage patient communications and follow up on their needs through various channels
• Verify and process orders, ensuring accurate delivery information and documentation
• Identify trends to improve efficiency and assist in achieving departmental goals

Required Qualifications

• High School Diploma or equivalent
• One year of relevant work experience in healthcare administration or customer service
• Two years of work-related experience required for senior level positions
• Experience in a Medicare certified environment is preferred
• Technical aptitude and proficiency in Microsoft Office applications