Bilingual Customer Care Representative

Job Summary

A company is looking for a Bilingual Customer Care Representative - Remote.

Key Responsibilities

• Handle and respond to all customer inquiries effectively
• Provide excellent customer service and resolve issues on the first call
• Track call-related information for auditing and reporting purposes

Required Qualifications

• Must be Bilingual (English & Spanish)
• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Comfortable with desktop computer systems and general knowledge of Windows-based systems