Bilingual Customer Service Representative

Job Summary

A company is looking for a Bilingual Customer Service Representative (Spanish and English).

Key Responsibilities

• Serve as the primary contact for customers, agents, and clients, addressing insurance-related inquiries
• Assist with problem resolution and ensure accurate data entry into the system
• Process policies and documents efficiently while maintaining confidentiality and security

Required Qualifications

• High school diploma or equivalent required
• At least six months of customer service-related experience
• Fluency in English and Spanish (speaking, spelling, and grammar)
• Availability to work specified hours, including evenings and weekends