Customer Operations Specialist

Job Summary

A company is looking for a Customer Operations Specialist to support sales and customer success teams with administrative tasks.

Key Responsibilities

• Coordinate and provide information regarding customer invoice/billing questions
• Create and automate reporting and dashboards for internal sales/customer success teams
• Support the generation of revenue from new business and renewals through tools and automation

Required Qualifications

• Bachelor's degree preferred
• 1-3 years of relevant work experience in a related field, ideally supporting sales teams in hospitality or travel
• Proficiency in Microsoft Office and basic math skills
• Preferred experience with Salesforce reporting/analytics and advanced Excel functions
• Strong interest in technology and business data, with a passion for the hospitality and travel industry preferred