Customer Service Specialist

Job Summary

A company is looking for a Customer Service Specialist who will ensure successful service for patients in a remote environment.

Key Responsibilities

• Develop and maintain knowledge of products and services
• Answer inbound and outbound calls, documenting information according to procedures
• Process orders and verify insurance eligibility and coverage

Required Qualifications

• High School Diploma or equivalent
• One year of work-related experience in healthcare administrative or customer service roles
• For senior level, two years of work-related experience and one year of exact job experience is required
• Experience in a Medicare certified environment is preferred