Follow-Up Associate II

Job Summary

A company is looking for a Follow-Up Associate II.

Key Responsibilities

• Investigate and examine denied hospital claims using payer portals and medical terminology
• Make outbound calls to insurance companies to follow up on unpaid or underpaid claims
• Complete assigned tasks to improve financial outcomes on aged and high-priority accounts

Required Qualifications

• High school diploma, GED, or equivalent
• Work experience in a hospital, revenue cycle, or insurance setting
• Knowledge of insurance and claims billing