Iowa Licensed Call Center Rep

Job Summary

A company is looking for a Call Center Representative to assist customers with their inquiries and insurance needs.

Key Responsibilities

• Support customer inquiries and insurance policy needs through inbound calls
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports and offer additional products

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles, with training provided for those not licensed
• Ability to multitask and navigate multiple computer systems
• Customer service experience preferred
• Must have a designated workspace free from distractions and high-speed internet