Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative (Remote in Texas).

Key Responsibilities

• Communicate with customers regarding their inquiries and assist with product selection and problem resolution
• Research and provide solutions while ensuring follow-ups for contact resolution
• Engage with team members using virtual collaboration tools to foster a customer-centric culture

Required Qualifications

• 2 years of customer service experience
• High school graduate or equivalent experience
• Ability to multi-task in a fast-paced environment
• Flexibility to adapt to changing business needs and work overtime as required
• Dedication to maintaining confidentiality and securing critical information