Let’s get started
Company Logo

Remote Jobs

Bilingual Mandarin Retention Specialist

7/29/2025

No location specified

Job Summary

A company is looking for a Bilingual (Mandarin) Inbound Retention Specialist (Remote - US).

Key Responsibilities
  • Provide exceptional customer support to strengthen revenue retention
  • Consult and educate advertisers through a high volume of inbound calls and emails
  • Highlight ad performance metrics to demonstrate the value of Yelp's services


Required Qualifications
  • Bachelor's Degree or 3+ years of relevant client-facing experience
  • Fluency in Mandarin for communication with customers
  • Technical proficiency with computers and information systems
  • Experience in account management, sales, advertising, or small business preferred
  • Ability to manage time effectively and handle tough conversations professionally

Comments

No comments yet. Be the first to comment!