Job Summary
A company is looking for Mental Health Coaching Staff for a remote Healthcare Call Center.
Key Responsibilities
- Provide services and support to transitioning military service members and veterans receiving mental health care
- Conduct triage, care management, motivational interviewing, and crisis counseling
- Collaborate with healthcare teams to ensure effective patient care and support
Required Qualifications, Training, and Education
- Must have a master's degree in a mental health-related field
- Must be a licensed mental health professional (social work, psychology, marriage and family therapy, behavioral health counseling)
- Preferred minimum of three years of experience delivering in-person patient care
- Clinical experience in triage, care management, motivational interviewing, and crisis counseling
- Experience working with military service members and veterans regarding mental health
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