Service Advisor (Texas Licensed)

Job Summary

A company is looking for a Service Advisor (Hybrid).

Key Responsibilities

• Handle inbound leads via phone, text, and web from the shop network
• Build relationships with customers, present repair recommendations, and close service sales virtually
• Collaborate with in-shop technicians and GMs to ensure accuracy and customer satisfaction

Required Qualifications

• 3+ years of experience as a Service Advisor in a franchise dealership environment
• Proven ability to build trust and effectively close service recommendations
• Familiarity with RO writing and multipoint inspection workflows
• Comfortable adapting to new systems and working in a digital-first sales model
• Organized and motivated to achieve high performance