Business Services Specialist

Job Summary

A company is looking for a Business Services Specialist to support Unemployment Insurance tax functions.

Key Responsibilities:

• Assist employers with completing and submitting required reports, registrations, and applications
• Provide phone and email support related to agency web applications
• Conduct fact-finding to verify or obtain information to determine employer liability

Required Qualifications:

• Three years of experience in high-level customer service
• College-level coursework in business administration or a related field may substitute for work experience on a year-for-year basis
• Experience with technology applications related to accounting or payroll (preferred)
• Experience interpreting and applying federal or state guidelines (preferred)
• Proficiency in Microsoft Office, especially Excel and Word (preferred)