Job Summary
A company is looking for a Full-Service Tax Preparer and Customer Support.
Key Responsibilities:
- Provide real-time tax advice and troubleshooting via video and chat support
- Guide clients in gathering and organizing data for federal and state returns
- Analyze tax matters and offer accurate advice based on company policies and resources
Qualifications:
- Minimum of two (2) seasons of tax preparation experience, with a minimum of 30 returns per year
- PTIN required (can be obtained online)
- Prior tax preparation experience in a tax practice or retail setting
- Knowledge of tax laws, tax concepts, and Form 1040
- Comfortable using audio/visual tools to communicate with clients
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